No matter the industry, the Point of Sale (POS) systems is one of the most critical pieces of equipment that a business has. An issue with payment processing increases the total amount of time it takes to help each customer and can lead to problems with getting paid the right amount. Despite the importance of the POS system, many business owners are reluctant to replace an outdated POS system. Replacing your POS system is worth the cost, and the price may be lower than you think. Here are three reasons why you should upgrade your retail POS system.
Enhance Data Security
One of the top reasons why businesses upgrade their POS system is to improve data security. Cybersecurity isn’t something that business owners can afford to ignore. An older POS system is more likely to be vulnerable to security flaws and hacks. Older hardware means older software. Companies are less likely to update older software as it becomes less common, which means older POS systems are increasingly vulnerable to security breaches.
When it comes to data security for POS systems, a tiny flaw can lead to a massive data breach. An insecure POS system can be used to access personal information about your clients or to conduct massive financial malfeasance. Security breaches hurt your bottom line in multiple ways. You have to pay for the costs associated with the violation as well as the reduced patronage from customers due to the bad publicity. If you’re concerned about the data security of your POS system, talk to an expert who can show you the potential holes in your current setup and how to fix them.
Save Time and Energy
Another reason to consider upgrading your POS system is that it could save you money by cutting the time and energy needed to perform transactions. It’s easy to assume that any POS system that works is fast enough, but such thinking is a disservice to the business. For retailers, having a slow POS lead to increased costs in several areas. For example, if your POS system takes an extra 5 seconds to run each transaction, you’re losing a minute for every 12 customers. For grocery stores, that can mean hiring extra cashiers or suffering a decline in business if people are tired of being in slow-moving lines.
There are also potential energy savings that come from upgrading your POS system. Technological advances mean that modern hardware can do more with less power. A store that uses a handful of older POS terminals may be spending more on energy costs than if the POS system was upgraded. You don’t necessarily have to buy a new system to enjoy these benefits. Global Business Technologies has plans where businesses can rent all of the equipment they need for a new POS system for a low monthly fee.
Receive Better Customer Support
Because your POS system is so vital to the success of your business, you have every right to expect a high level of customer service for your POS provider. In an ideal situation, there would be no issues that required you to contact support. However, in the real world, problems happen, and business owners need to have help available on their schedule. With so many people paying with credit cards and mobile payments, business owners can’t afford to go “cash-only” while their POS system is down.
At Global Business Technologies, we take pride in our efforts to provide world-class support to our clients. We offer professional installation, so your POS system is set up correctly at the start. We have one-on-one training that can avoid many common issues that arise with new users. Our annual maintenance ensures your system maintains optimal settings and we have live remote support for when things go wrong at random. We also have English and Spanish technical support.
Though it’s often one of the last things the customer does, paying for services is part of the experience, and it’s vital that business owners make it fast and painless. Upgrading your POS system can make it easier to process customers faster, secure your data, and save money on expenses.
If you’re in South Texas and looking to upgrade your POS system, Global Business Technologies can help you get a system that perfectly fits your needs. We have more than two decades of experience providing high-quality POS systems to businesses in a wide range of industries. Our goal is simple: give business owners in South Texas the tools they need to grow their business at a cost they can afford. We approach each project individually and work closely with you to determine what your unique needs are and how we can best address them.
To schedule an appointment to discuss the POS needs of your business, send us a message online or call us at 956-581-5911 to schedule a free consultation.